Level 4 Lockdown
Likely the disease is not contained. Community transmission is occurring. Widespread outbreaks and new clusters.
- People instructed to stay at home other than for essential personal movement.
- Safe recreational activity is allowed in local area.
- Travel is severely limited.
- All gatherings cancelled and all public venues closed.
- Businesses closed except for essential services.
Level 3 Restrict
Heightened risk that disease is not contained. Community transmission might be happening. New clusters may emerge but can be controlled through testing and contact tracing.
- Stay home other than for essential personal movement.
- Physical distancing of 2m outside home.
- People must work from home unless that is not possible.
- Businesses can open premises, no physically interaction.
- Low risk local recreation activities are allowed.
- Public venues are closed.
- Healthcare services use virtual, no contact consultations where possible.
- Inter-regional travel is highly limited.
Level 2 Reduce
Disease is contained, but risks of community transmission growing. Household transmission could be occurring. Single or isolated cluster outbreaks.
- Physical distancing of 1m outside home.
- Gatherings of up to 100 people indoors and 500 outdoors allowed.
- Sport and recreation activities are allowed.
- Public venues can open.
- Health services operate as normally as possible.
- Most businesses open, and premises can be open for staff and customers.
- Schools and Early Childhood Education centres open.
- People advised to avoid non-essential inter-regional travel.
Level 1 Prepare
Disease is contained. COVID-19 is uncontrolled overseas. Isolated household transmission could be occurring in New Zealand.
- Border entry measures to minimise risk of importing COVID-19 cases.
- Intensive testing for COVID-19 & rapid contact tracing.
- Self-isolation and quarantine required.
- Schools and workplaces open.
- Physical distancing encouraged.
- No restrictions on gatherings.
- Stay home if you’re sick.
- Wash and dry hands, cough into elbow, don’t touch your face.
- No restrictions on domestic transport
- Avoid public transport or travel if sick.
Drivers must be aware of their duties when delivering onto customer sites. Normal Health & Safety at Work duties must be adhered too, however extra protocols will need to be put in place to ensure drivers are kept within a safe environment when delivering goods.
Provision of PPE gear is a must and customer requirements taken into account.
Ensure there are signs on workplace premises for deliveries/pickups required at your business site.
Clients, Customers & Contractors
Communication is key when it comes to operating with your customers. Ensure you update them on the new policies in place, as well as asking for any update to their practices.
Find out if there are any alternative approaches to service, like contactless deliveries and electronic invoices sent.
Don’t forget your contractors. Get in touch with them to confirm they understand new protocols.