A variety of fleet management and fleet operations professionals participated in the survey, bringing expertise from the transportation, retail, manufacturing and other industries. The report examines best practices, trends and current issues influencing fleet management in New Zealand. The survey was conducted between April-May 2019.
Download the report to continue to see insights and trends into the transport and logistics industry.
Top investment areas to meet business goals of reducing costs and increasing profits are improving the customer experience and finding, retaining, and developing talent. The latter aligns with a stronger focus on talent in 2019.
Majority have plans to increase equipment / fleet size over the next year, primarily by making new outright purchases to replace aging vehicles/equipment and increased demand.
Compared to 2018, significantly fewer report growing revenue and business expansion as top challenges.
Fuel is a higher expense area than it was in 2018.